Frequently Asked Questions (FAQs)

 

1. How long are the experiences?

Depending on the experience selected.Dyamond Experience: 4:00h / 7:00h, Ria Discovery Experience: 2:30h, Sunset Experience: 2:30h, Special Experience: 4:00h.

 

2. What is the boat's capacity?

Rio 950 Cruiser: Up to 8 passengers + crewAstec 650 Day Cruiser: Up to 11 passengers + crew.

 

3. Can I bring food or drinks on board?

Yes, we allow snacks and light drinks, no glass.Red wine and fruits (black grapes, pomegranate, blackberries) are not allowed.

 

4. Are there life jackets for everyone?

Yes, the boat is fully equipped with life jackets for each passenger.

 

5. What if it rains or there is bad weather?

Safety is our priority.Cancellation or rescheduling is free of charge in case of adverse weather conditions.

 

6. Do I need sailing experience?

No, the professional captain navigates the boat; you simply enjoy the experience.

 

7. Can I book for special events?

Yes, private tours can be for birthdays, bachelor/bachelorette parties, engagement/wedding proposals, or professional photo shoots.The Special Experience allows for themed decorations.

 

8. How do I book?

Through our website, WhatsApp, or Facebook, with advance payment.

 

9. Cancellation policy?

Up to 48 hours before: full refund24–48 hours before: 50% refundLess than 24 hours: 50% refund

 

10. Where is the departure point?

The embarkation/disembarkation point is next to Estrada do Passeio Ribeirinho, 8000-078, Faro, at "Pier Cais do Ladrão", Faro.

 

11. What is a transfer?

On all tours/experiences (except Ria Discovery Experience) there will be a transfer of passengers from the pier to the main boat, on an exclusive Dyamond Sea vessel.This transfer is an integral and exclusive part of the tour/experience.

 

12. What can I expect to see on the tours/experiences?

On the Dyamond Sea experiences, passengers will be welcomed with a welcome drink, a flute of champagne, and enjoy sailing on the luxury vessel in the Ria Formosa Natural Park, with an outdoor lounge, bow sundeck, and bathing platform.

There will be a stop at the bay of Ilha Deserta where they can practice stand-up paddleboarding and stroll around the island.

Tasting of tapas and drinks on board, followed by departure for the open sea (except in adverse weather conditions).

Throughout the tour, you will be able to observe the fauna and flora with some explanations.

 

13. From what age are children allowed?

Yes, children of any age are allowed, provided they are supervised by their parents or responsible family members.

 

14. Are animals allowed on the tours?

Animals are not allowed on the tours.