
Frequently Asked Questions (FAQs)
1. How long are the experiences?
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Depending on the experience selected.
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Dyamond Experience: 4:00h / 7:00h, Ria Discovery Experience: 2:30h, Sunset Experience: 2:30h, Special Experience: 4:00h.2.
2. What is the boat's capacity?
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Rio 950 Cruiser: Up to 8 passengers + crew.
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Astec 650 Day Cruiser: Up to 11 passengers + crew.3.
3. Can I bring food or drinks on board?
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Yes, we allow snacks and light drinks, no glass.
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Red wine and fruits (black grapes, pomegranate, blackberries) are not allowed.
4. Are there life jackets for everyone?
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Yes, the boat is fully equipped with life jackets for each passenger.
5. What if it rains or there is bad weather?
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Safety is our priority.Cancellation or rescheduling is free of charge in case of adverse weather conditions.
6. Do I need sailing experience?
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No, the professional captain navigates the boat; you simply enjoy the experience.
7. Can I book for special events?
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Yes, private tours can be for birthdays, bachelor/bachelorette parties, engagement/wedding proposals, or professional photo shoots.
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The Special Experience allows for themed decorations.
8. How do I book?
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Through our website, WhatsApp, or Facebook, with advance payment.
9. Cancellation policy?
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Up to 48 hours before: full refund.
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24 - 48 hours before: 50% refundLess than
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24 hours: 50% refund.
10. Where is the departure point?
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The embarkation/disembarkation point is next to Estrada do Passeio Ribeirinho, 8000-078, Faro, at "Pier Cais do Ladrão", Faro.
11. What is a transfer?
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On all tours/experiences (except Ria Discovery Experience) there will be a transfer of passengers from the pier to the main boat, on an exclusive Dyamond Sea vessel.This transfer is an integral and exclusive part of the tour/experience.
12. What can I expect to see on the tours/experiences?
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On the Dyamond Sea experiences, passengers will be welcomed with a welcome drink, a flute of champagne, and enjoy sailing on the luxury vessel in the Ria Formosa Natural Park, with an outdoor lounge, bow sundeck, and bathing platform.
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There will be a stop at the bay of Ilha Deserta where they can practice stand-up paddleboarding and stroll around the island.
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Tasting of tapas and drinks on board, followed by departure for the open sea (except in adverse weather conditions).
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Throughout the tour, you will be able to observe the fauna and flora with some explanations.
13. From what age are children allowed?
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Yes, children of any age are allowed, provided they are supervised by their parents or responsible family members.
14. Are animals allowed on the tours?
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Animals are not allowed on the tours.
Cancellation policy
1. Customer Cancellation:
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Up to 48 hours before the tour: Full refund or free rescheduling. Between 24 and 48 hours before the tour: 50% refund or rescheduling subject to availability. Less than 24 hours before: 50% refund or rescheduling subject to availability (weather permitting).
2. Cancellation by Dyamond Sea Tours:
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If the company cancels due to weather conditions or safety: full refund or rescheduling at no cost.
3. Special conditions:
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Rescheduling is subject to date and time availability.
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All payments must be made via approved methods (MB Way, bank transfer, card) to be valid for refund or rescheduling.
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5. Liability:
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Dyamond Sea Tours is not responsible for losses of transportation, accommodation or other indirect costs arising from cancellation, except when the cancellation is made by the company.
Contacts:
Dyamond Sea Tours
Charters/Boat Tours
RNAAT nº 298/2025
Household:
Rua Cerro de Santa Catarina, number 1
8100-794 Loulé
Tm +351 919 038 703
Copyright - Site created by Jean Rosa 2025
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